Privacy Policy

Last Updated: January 2025

Introduction

At Therapy With Tharad, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book a counselling session
  • Sign up for our newsletter
  • Contact us through our website
  • Participate in our services

This information may include: name, email address, phone number, and any other information you choose to provide during our therapeutic relationship.

Session Information

As a mental health professional, I maintain confidential records of our counselling sessions in accordance with professional ethics guidelines and applicable laws. This includes session notes, treatment plans, and relevant clinical documentation.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our counselling services
  • Schedule and manage appointments
  • Communicate with you about your sessions and our services
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Improve and develop our services
  • Comply with legal obligations and professional ethical standards

Confidentiality in Counselling

As a professional counsellor, I am bound by strict confidentiality requirements. Information shared during counselling sessions is protected and will not be disclosed without your explicit consent, except in the following legally mandated circumstances:

  • If there is a risk of serious harm to yourself or others
  • In cases of suspected child abuse or neglect
  • When required by law or court order
  • For clinical supervision purposes (with identifying information protected)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information and clinical records for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with professional standards and legal obligations. Clinical records are typically maintained for 7 years after the last session, in accordance with professional guidelines.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your information
  • Request deletion of your information (subject to professional and legal obligations)
  • Opt-out of marketing communications
  • Request a copy of your clinical records

Third-Party Services

We may use third-party services for scheduling, payment processing, and communication. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Children's Privacy

Our services are not directed to individuals under the age of 18 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us through:

Return to Home